Way back in the late 1990s the then Australian Communications Authority labelled the regime 'co-regulatory' to reflect the fact that the regulator had significant powers to require the development of codes, to register and enforce codes and to make 'standards' in the absence of codes. The Minister can direct the ACMA to make a standard.
We consider that clearly drafted and properly enforceable rules made by the regulator—rather than the current co-regulatory arrangements— are required to deliver these essential consumer safeguards. Simple, clear and better-defined commitments would also provide more certainty to industry of its obligations to consumers than current code requirements, which are often confusing and not necessarily well-understood or applied by all providers.
The Bill also contains a statement to the effect that the Parliament intends that telecommunications be regulated in a manner that promotes the greatest practicable use of industry self-regulation and does not impose undue financial and administrative burdens on participants in the industry, but does not compromise the effectiveness of regulation in achieving the objects of the legislation (see clause 4). This is intended to guide the telecommunications regulators in the performance of their functions and the exercise of their powers.
> licensed carriers that provide services to customers and carry other retail providers on their networks> retail providers that do not own their own network infrastructure.
There is also evidence that impediments exist for a significant number of consumers to take advantage of Australia’s competitive telecommunications sector by changing provider. Our 2020 telco consumer experience research shows that 47 per cent of Australian adults had not changed their mobile service plan or provider in the previous two years. A little over half (53 per cent) of Australian adults have been with their current telco for their mobile phone for more than five years.
Life is what happens while you are busy making other plans JWL