Writing in itNews in November I discussed disquiet with the TIO.
It seems abundantly clear that the industry that created the scheme either needs to exercise its responsibility to review it in such a way that all the criticisms are resolved, or the Federal Government will need to include the future of Ombudsman arrangements under its forthcoming Convergence Review.
The Government didn't include it in that review but has today commenced a separate review of the scheme.
This is mighty odd given that the TIO Board has commissioned KPMG to undertake its own - much overdue - review. They just seem to have neglected to tell anybody.
(Note: I was a member of the Board of the TIO from 13 Dec 2000 to 12 Dec 2003).
Novae Meridianae Demetae Dexter delenda est